Important Recall Notice
Product Recall
We have identified a potential issue with the 'parent' unit (video monitor) of MaxView MVRX2 ***-***** batch. The affected units may pose a potential fire safety risk because the batteries used in the parent unit may result in the unit overheating in certain conditions, which could lead to smoke or fire hazards. We are initiating this recall out of an abundance of caution to ensure the continued safety of our customers. It is important that customers stop using affected units immediately. Verify your device below to receive an immediate replacement Parent Unit coupon.
Please note this recall does NOT involve MaxView Pro units or any other Babysense model
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Check Eligibility
Locate serial number:
Find the S/N label on the back of your device.
Only S/Ns starting with MVRX2 are eligible.
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* Serial numbers are verified against manufacturing records.
** Each device can be claimed once.
*** Submission of fabricated or fraudulent information may constitute fraud and may be referred to the appropriate authorities.
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